Privacy Policy
Last updated: January 2024
1. Information We Collect
When you use MathAI Hub, we collect:
- Account Information: Email address and password when you create an account
- Exercise Content: Images and text of math exercises you upload for video generation
- Usage Data: Information about how you use our service, including videos generated and features accessed
- Payment Information: When you purchase credits, payment is processed securely through Stripe. We don't store your full credit card details.
2. How We Use Your Information
We use your information to:
- Generate video explanations for your math exercises
- Maintain and improve our AI models and service quality
- Process payments and manage your account
- Send important service updates and notifications
- Provide customer support
3. Data Storage and Security
Your data is stored securely using industry-standard encryption. Exercise images and generated videos are stored temporarily for processing and then removed according to our retention policies. Account holders can access their video history for up to 30 days.
4. Sharing Your Information
We do NOT sell your personal information. We may share data only with:
- Service Providers: Cloud hosting (for storage), AI processing services, and payment processors
- Legal Requirements: When required by law or to protect our rights
5. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your account and data
- Export your generated videos
- Opt out of marketing communications
6. Cookies
We use essential cookies to keep you logged in and remember your preferences. We may use analytics cookies to understand how our service is used. You can control cookie settings in your browser.
7. Children's Privacy
MathAI Hub is designed for students of all ages. For users under 18, we encourage parental guidance. We don't knowingly collect personal information from children under 13 without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: mathaihub@gmail.com